Customer Satisfaction Report
Firstly, what service of ours have you been using?
Overall, how would you rate our service?
Pretty bad
Somewhat bad
Mediocre
Decent
Excellent
Please pick an option.
How would you rate our service in terms of smoothness(UI, UX, functionality, etc.)?
Overwhelmingly difficult
Somewhat difficult
Survivable
Fairly smooth
As smooth as it gets
Please pick an option.
Would you be willing to use our service in the future?
Absolutely not
Unlikely
Maybe
Probably
Definitely
Please pick an option.
Would you recommend our service to others?
Absolutely not
Unlikely
Maybe
Probably
Definitely
Please pick an option.
How long have you been using our service?
Days only
Weeks
Months
Over a year
Please pick an option.
And, how often do you use our service?
Every day
Few times a week
Few times a month
Well, never yet
Please pick an option.
Overall, what would you say about the pros of our service?
What about the cons?
If you wish to add any comments or suggestions, feel free to do so! We'd very much appreciate it.
We value your feedback. If you took the time for this survey, thank you very much !
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